Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any defect regarding the quality of the product. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is canceled after your credit card has been charged, the said amount will be reversed back in your Card Account.
In case of requests for order cancellations done by the buyer, we reserve the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund of the entire amount credited to your bank account. A request for cancellation of order shall be valid and accepted only if they are made within 24 (twenty four) hours of receiving the order on the site at email@example.com. We will not be able to cancel orders that have already been processed or orders for which request for cancellation is made after the expiry of 24 (twenty hours) from making the order. We have the full right to decide whether an order has been processed or not. The User agrees not to dispute the decision made by us and accepts our decision regarding the cancellation.
Shipping charges on our products shall be mentioned at the time of check out. The said shipping charges are volumetric in nature and differ from product to product. Shipping charges is free for any order at India Pin Codes.
No.Making a pre-stitched saree/stitching blouses requires the customer’s measurements. And measurements are not the same for every customer. So if you request for a pre-stitched saree/blouse stitching according your body measurements, we won’t be able to exchange/ return it.
Yes, you can. If you don’t like the product that you have purchased, you are free to send it back to us within 7 days. Just report the return to us within 24 hours of receiving the product over telephone or by mailing it to us at firstname.lastname@example.org. You may call or email us to process your request. Also make sure that if you intend to exchange the product, the product is not opened and is kept exactly in the same state as it was sent to you i.e. in a new condition without opening or altering its folds so that we can onward use it! We will not be able to, for obvious reasons, accept any exchange of products that have been damaged and are not in a new condition or have been tampered with. We request you to confirm before sending the parcel back to us .Please note that after the initiation of reverse pick up, it would take around 2 – 3 days for the item to be collected from the destination address.We usually take 7 day but it may extend to 2-3 more business days to assess the product sent by you for exchange, are satisfactory for us to accept. We accordingly will inform you and issue you a Credit Note that you can use to buy another Saree. If the new saree that you are buying instead of the old is priced higher, you will, obviously, have to pay such differential amount.